Reviews at DeFusco Industrial Supply

Buy Fabricating Stone DVDs 1 2 3 Save 30 Percent
[DVDSET-FAB]

$39.90

by leon gurevich

Date Added: Monday 07 May, 2007

Quite disappointing. Mediocre quality at best, very hard to see what\'s going on. Also, each \"30 minute\" video could have been compressed to 5 minutes - all I needed was an idea of how each tool works and how it\'s used. Instead, we watch a guy polishing an edge of a 6 foot long counter until it\'s done - why not just do one foot of it and move on? Then we watch him make a sink cutout for 10 minutes, where 2 minutes would have sufficed. Finally, he admits that he has never done this before - I would have preferred seeing someone do it right, instead of hearing him say \"oops\" over and over. $75 for this is a joke.

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In Respone by Defusco Staff:
Leon, I am sorry you did not enjoy the videos. These are intended for the layperson and we wanted to make sure the viewer understood how to use each tool and how long fabricating stone should take. It is not something that can be rushed. Additionally, most of the time there is a fast forward button on DVD players and anyone that understands the scene should feel free to use it if needed. Some people enjoy the detail and length of the video and need to see it done to the finish. Remember, this video is designed for people who have never fabricated.

As for seeing someone do it right - We agree that fabricating granite is not rocket science. However, working with stone will not be perfect 100% of the time and unless you can afford to pay for slab after slab, you must make light of small mistakes. We could have easily edited the video and pretended that it was 100% perfect, but we did not because that is just not realistic and it gave us a chance to show you how to fix small errors.

I sincerely hope that you will let our tools and our service show you what kind of quality company we are.

Thanks,
DeFusco

Rating: [2 of 5 Stars!]

Buy Fabricating Stone DVDs 1 2 3 Save 30 Percent

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